VOIP Specialist

From home,

We are looking for talents just like you to join our team as a VoIP Specialist! We are looking for someone who possesses both a passion for technology and problem solving to take our most advanced customer-facing engineering team to new heights. You'll work on a team of people who are responsible for addressing and serving the technology needs for both internal and external customers. Do you have understanding of principles of voice and data communications? Are you able to troubleshoot problems from general systems networking and routing? Apply now!

DO YOU HAVE WHAT IT TAKES?

Studies

  • Bachelor's degree in IT/IS, Computer Science, Engineering or equivalent IT work experience.

Soft Skills

  • Communication.

  • Teamwork.

  • Organization.

Experience

  • Experience with Asterisk and/or other Voice over IP (VoIP) systems with a 400+ phone setup.

  • Some experience/expertise in a Linux environment.

Hard Skills

  • Good diagnostic expertise including problem investigation, root-cause analysis, and resolution skills. 

  • Knowledgeable in IP Telephony, unified communications, data networking, telecommunications, video technologies, and Call Center.

Languages

  • Spanish: Advanced

  • English: Advanced

It's a plus

  •  Isabelle's knowledge for IP telephony and Phyton programming language

WHAT WILL YOU DO?

  • Install, maintain, monitor, and update VoIP and telecom systems, servers and gateways.

  • Maintains VoIP system documentation including user guides, procedures, configurations and standards.

  • Create, automate, provision, and deploy Linux-based operating systems/applications rapidly and at a very large scale.

  • Ensure system stability, scalability, security, and performance.

  • Create and maintain documentation surrounding our infrastructure.

  • Provide engineering support to level 1 teams and answer emails from end users and system administrators with regards to the operation of Asterisk.